Wiesbaden, October 30, 2025 – The renowned precious metals dealer GoldSilberShop.de, a brand of SOLIT Management GmbH, has been named Germany’s best precious metals dealer for 2025 by the German Customer Institute (DKI) on behalf of BÖRSE ONLINE. For the 13th time, the DKI examined the industry’s leading providers—and GoldSilberShop.de came out on top in both the overall ranking and the additional category of scrap gold purchasing.
Comprehensive evaluation with 345 individual criteria
Between July and September 2025, nine renowned precious metal dealers were put through their paces based on 345 individual criteria. The main evaluation comprised four core categories, each of which contributed to the overall result to varying degrees: Terms and Conditions (30%), Trading (20%), Transparency & Security (30%), and Customer Service (20%)
In addition, the purchase of scrap gold was evaluated separately, though outside the main ranking. In total, the testers documented 153 real customer interactions.
Top marks for transparency and security
GoldSilberShop.de was particularly impressive in the “Transparency & Security” category, where the company achieved the top score of 100 out of 100 points. Among other things, the evaluation assessed the timeliness of price information throughout the entire ordering process, discreet shipping, the security of online payment processes, and the disclosure of financial metrics.
Particular praise was given to the continuous price updates throughout the entire ordering process and the neutral packaging of all shipments. For orders with a value of 500 euros or more, shipping is always handled by a secure courier service.
Also outstanding in scrap gold purchasing
GoldSilberShop.de also took the top spot in the supplementary ranking for scrap gold purchasing. The DKI praised the wide range of items accepted, which extends from dental gold to solid gold items and semi-finished products. Additionally, all submitted products are professionally analyzed—including a detailed breakdown of the precious metals contained, such as platinum and palladium, for which the full value is reimbursed.
“We continuously optimize every single process for our customers,” explains Tim Schieferstein, Managing Director of SOLIT Management and the GoldSilberShop.de brand. “This award is a special affirmation of our daily work. Transparency, security, and trust are our top priorities—and we are delighted that this has once again been recognized.”
Wide range and customer-oriented solutions
Founded in 2012, the company offers a wide range of precious metal products—from classic investment bars and coins to precious metal savings plans. Customers can purchase both online and at the branches in Mainz and Wiesbaden, as well as through sales partners throughout Germany, and can count on a high level of service and expert advice.
More: www.goldsilbershop.de
About GoldSilberShop.de:
GoldSilberShop.de was founded in Wiesbaden in 2012 and is now a brand of the Wiesbaden-based SOLIT Group. The precious metals dealer offers direct investments in precious metal bars, coins, and diamonds, as well as corresponding storage solutions, both online at www.goldsilbershop.de and locally at over 100 locations. As a member of the Professional Association of German Coin Dealers (Berufsverband des Deutschen Münzenfachhandels e. V.) and the Professional Association of Precious Metals (Fachvereinigung Edelmetalle e.V.), the company is committed to providing regular educational information on the topic of precious metal investments.
